At Formaprint, we recognize that your time is valuable. We have refined our logistics to ensure your premium wall art reaches you with the care and speed it deserves. Please review the following guidelines regarding our fulfillment and delivery standards.

1. Order Fulfillment & Daily Cut-off

Our team works diligently to prepare your artwork for transit. To ensure your order enters our processing queue as efficiently as possible, please note our scheduling standards:

• Daily Cut-off: Orders finalized after 5:00 PM (EST) are prepared for dispatch on the following business day.
• Preparation Phase: Once your order is placed, our team conducts a thorough quality inspection and secure packaging process. This handling phase typically spans 1 to 3 business days (Monday through Friday).

2. Transit & Delivery Schedules

We utilize optimized carrier routes to provide reliable delivery estimates. Total delivery time consists of our internal handling period combined with the carrier’s transit duration:

3. Monitoring Your Shipment

We believe in keeping you informed throughout your artwork’s journey. Upon dispatch, an automated notification containing your tracking details will be sent to your email. Please note that tracking systems require up to 24 hours to activate after the courier collects your package.

4. Shipping Integrity & Address Verification

Accuracy during checkout is essential. Please ensure all delivery details are precise, as we cannot reroute or modify shipping addresses once a package has been dispatched from our facility. We recommend double-checking your apartment numbers, zip codes, and contact details before confirming your order.

5. Taxes & Import Regulatory Fees

All prices featured on our website are inclusive of applicable taxes, providing you with clarity from the outset. As the customer, you act as the importer of record; please be aware that any additional local customs duties or regulatory levies imposed by your specific jurisdiction remain the responsibility of the recipient.

6. Dedicated Assistance

Should you encounter any concerns regarding your delivery progress or require clarification on our shipping policies, our support team is available to provide guidance.

• Support Email: info@formaprint.store
• Operational Headquarters: 2404 Elizabeth Ave, New Bern, NC 28562-4324, United States