At Formaprint, we understand the excitement of waiting for new wall art to arrive. We strive to make tracking your order status as transparent and straightforward as possible.

1. Tracking Your Shipment

The moment your artwork is processed and dispatched from our facility, we will send an automated notification to your email containing a unique tracking link.

• Pro Tip: Please allow up to 24 hours for the carrier's system to sync and reflect live transit information once you receive your tracking number.

2. Understanding Delivery Timelines

Our total delivery time is calculated based on our standard fulfillment process:

• Handling Time: 1–3 business days (Monday–Friday). Orders placed after our daily cut-off time of 5:00 PM (EST) are processed on the following business day.

• Transit Time: 5–10 business days (standard) or 3–7 business days (expedited).

3. Order Modifications & Address Accuracy

Accuracy is key to a timely delivery. Please verify that your shipping information is correct during checkout. We are unable to redirect packages or alter the shipping address once an order has been dispatched from our facility.

4. Support & Operational Hub

If your package appears delayed, seems stuck in transit, or you have specific questions about your order status, our support team is prepared to assist you.

• Email Support: info@formaprint.store

• Operational Headquarters: 2404 Elizabeth Ave, New Bern, NC 28562-4324, United States.